Wednesday, November 21, 2012

Corporate Sustainability: The Battle to Stay Relevant


Only 13.4% of the companies listed in the inaugural Fortune 500 rankings in 1955 still appear there today.  Whether by bankruptcy, merger, or fall from relevancy, 433 of the original Fortune 500 companies are now non-existent.

One of the relatively few companies that still remains one of the 500 largest 57 years later is Boeing.  During WWII, Boeing was the largest producer of military bomber aircraft for the US armed forces.  As soon as the war ended, this effort came to a complete halt and 70,000 people lost their jobs.  If the company decided to remain focused on military aircraft it surely would have succumbed to the complacency that destined the overwhelming majority of its competitors to irrelevance.  But Boeing, at its core, was never just a military aircraft company.  It was a company aligned with developing technologies that no one else ever deemed practical or possible.  As the war wrapped up, Boeing began an ambitious period of growth, developing America’s first commercial jet airline, the 707.  It also continued developing highly advanced military technologies such as short-range guided missiles that were purchased in droves by the US government during the Cold War.

If AT&T remained true to being the “American Telephone and Telegraph Company,” present-day conveniences like the World Wide Web and mobile communication wouldn't be as common place.  If 3M didn't ask its employees to innovate around the office-place, the company would have went down the path of just another mining company, and products like Scotch tape and masking tape wouldn't exist.  If Corning remained fixated on catalytic converters and diesel engine filters, the touch-screen glass that protects our iPhones would not be as dynamic and useful as it is today.  And above all else, if these three companies failed to move on from the products that once defined them, they would not currently be in existence.

Innovation lies at the heart of business.  Those who do not improve constantly will be passed by those who do.  Whether the company passing them is a well-established brand or a start-up looking to showcase the power of creative destruction, innovation in a free-market society will never cease to exist.  For this very reason, a company is much more than its portfolio of brands and product lines.  A company is destined by its values and mission.  Are we a bookstore, or a company devoted to helping people access the specific information they need in the quickest, most efficient, and most affordable manner possible?  Borders would have led you to believe it was the former.  Amazon would have you believe the latter.  Any business that defines itself by its product line, as opposed to its long-term purpose is a business you don’t want your money put anywhere near.

It’s also essential to remember that short-term decisions can have major long-run implications potentially strong enough to bankrupt your company.  During recessions or downturns in the economy, for instance, some companies, rather than innovating and reinventing themselves, will become excessively cost-focused by raising prices and testing new ways to nickel and dime the consumer.  However, consumers are extremely reactive to these changes, and one company’s selfishness can be enough to run it out of business.  In many ways, recessions, while frightening and unpredictable, cleanse the marketplace of yesterday’s visions.  Those who remain are those willing to change. 

Whether a business or an individual, change is the law of the land.  As John F. Kennedy so eloquently stated, “Those who look only to the past or present are certain to miss the future.”  In short, every decision one makes has lasting effects.  Cheating (even once), speaking out against those who doubt you, or acting selfishly rather than selflessly can prove fatal for the corporation and the individual alike.

Which modern day successes will be the Singer’s, Sperry’s (not the shoe brand), and Esmark’s of tomorrow?